Master Data Management for Telecommunications
Overcome data silos to collaborate across business units, departments, channels, and geographies. Improve customer experience, operating efficiency, and monetization.
Get startedStop wasting time and money rebuilding the same data science resources again and again.
The key to reducing customer churn is providing subscribers with more relevant products and services. Telecom companies can reduce churn by defining and communicating product and service information more quickly and in a coherent way using a Data management platform like Capella.
Challenges you face
Consumer data spread over dozens of different customer database.
Inadequate data storage and handling of rapidly expanding data volumes.
Legacy data systems cause data silos, redundant work, hefty expenses, and issues with data consistency.
Fragmented and untrustworthy data impact decision-making due to multiple data points.
Systematizing data that arrives via several routes to provide informative data.
Benefits you get with Capella
Get a centralized, real-time 360-degree customer view that spans across devices and multiple data sources.
An enterprise data hub empowers employees across the country to operate based on a centralized, real-time customer view that spans many devices and data sources.
The capacity to ingest, store, and analyze log data can be combined with other data sets to reveal previously hidden customer insights.
Increase Data Velocity by up to 15X (5 times the data processed in a third of the time).
Significant Cost Savings
Offload ETL operations from the data warehouse for more cost-effective data processing, thereby improving the performance of your data warehouse
With Capella, you can
Create and curate data from any source.
Analyze your data for insights and make decisions based on facts.
Enable your teams to collaborate on projects using the same tools they use every day.
Build custom applications that are easy to maintain and scale as you grow.